{"id":1970,"date":"2023-01-20T08:07:07","date_gmt":"2023-01-20T07:07:07","guid":{"rendered":"https:\/\/chillicus.com\/?page_id=1970"},"modified":"2024-02-17T11:23:05","modified_gmt":"2024-02-17T10:23:05","slug":"splosni-pogoji","status":"publish","type":"page","link":"https:\/\/www.chillicus.com\/en\/splosni-pogoji\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1970\" class=\"elementor elementor-1970\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-i134n6c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"i134n6c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30d9fd2f\" data-id=\"30d9fd2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15b7e08d elementor-widget elementor-widget-heading\" data-id=\"15b7e08d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df3e37f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df3e37f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6697da3\" data-id=\"6697da3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f4d376 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f4d376\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0b2a492\" data-id=\"0b2a492\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-418d123 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"418d123\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.chillicus.com\/wp-content\/uploads\/2023\/01\/chili-pepper-red-1995688-1024x682.jpg\" class=\"attachment-large size-large wp-image-2223\" alt=\"chili, pepper, red-1995688.jpg\" srcset=\"https:\/\/www.chillicus.com\/wp-content\/uploads\/2023\/01\/chili-pepper-red-1995688-1024x682.jpg 1024w, https:\/\/www.chillicus.com\/wp-content\/uploads\/2023\/01\/chili-pepper-red-1995688-600x400.jpg 600w, https:\/\/www.chillicus.com\/wp-content\/uploads\/2023\/01\/chili-pepper-red-1995688-300x200.jpg 300w, https:\/\/www.chillicus.com\/wp-content\/uploads\/2023\/01\/chili-pepper-red-1995688-768x512.jpg 768w, https:\/\/www.chillicus.com\/wp-content\/uploads\/2023\/01\/chili-pepper-red-1995688.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-3b9cffb\" data-id=\"3b9cffb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-050b486 elementor-widget elementor-widget-heading\" data-id=\"050b486\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ABOUT US<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4887f0a elementor-widget elementor-widget-heading\" data-id=\"4887f0a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Gorki Chili d.o.o.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-681b5b5 elementor-widget elementor-widget-text-editor\" data-id=\"681b5b5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ulica Borcev NOB 2<\/p><p>6320 Portoro\u017e, Slovenija EU<\/p><p>e-mail: info@chillicus.com<\/p><p>Gsm: 040 773 500<\/p><p>BANK ACCOUNT: SI56 6100 0002 7816 843<\/p><p>Entered in the court register: YES<\/p><p>SRG entry of the entity:<\/p><p>\u0161tevilka vpisa dru\u017ebe v sodni register je SRG 2022\/6911<\/p><p>Company registration number:\u00a0<\/p><p>ID za DDV: 68741219<\/p><p>Zavezanec za DDV: DA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-400acba elementor-widget elementor-widget-heading\" data-id=\"400acba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-727dbee elementor-widget elementor-widget-text-editor\" data-id=\"727dbee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We advise you to carefully read the terms and conditions below before using the online store. By using the website, you indicate your agreement with the stated conditions. Web page <a href=\"https:\/\/www.chillicus.com\/en\/\"><strong>www.chillicus.com<\/strong><\/a>, s katero upravlja podjetje Gorki Chili d.o.o, si pridr\u017euje pravico do spremembe pogojev na spletni strani <a href=\"https:\/\/www.chillicus.com\/en\/\"><strong>www.chillicus.com<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cebf6b6 elementor-widget elementor-widget-heading\" data-id=\"cebf6b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Online shop<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5624953 elementor-widget elementor-widget-text-editor\" data-id=\"5624953\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><a style=\"background-color: #f7f3f5;\" href=\"https:\/\/www.mojstriokusov.si\/\">www.<\/a>chillicus.com<\/b>, je blagovna znamka, s katero upravlja podjetje Gorki Chili d.o.o.<\/p><p>You can access the store at the following link\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fbac23 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2fbac23\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/www.chillicus.com\/en\/trgovina-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-shopping-basket\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CHILLICUS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e14718d elementor-widget elementor-widget-heading\" data-id=\"e14718d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Payment<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e82b989 elementor-widget elementor-widget-text-editor\" data-id=\"e82b989\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Product payment options:<\/p><ol><li aria-level=\"1\">according to the pre-invoice to the transaction account<\/li><li aria-level=\"1\">Credit card<\/li><li aria-level=\"1\">At the address of the company's place of business or by agreement of delivery<\/li><li aria-level=\"1\">Upon receipt of the shipment from the postal provider<\/li><\/ol><p>You will receive payment information to the transaction account after completing the order. Save this information carefully or print it out.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7f2d5a elementor-widget elementor-widget-heading\" data-id=\"a7f2d5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Prices<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9dd74b elementor-widget elementor-widget-text-editor\" data-id=\"f9dd74b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All prices are listed on the website\u00a0<a href=\"http:\/\/www.chillicus.com\/en\/\">www.chillicus.com<\/a>\u00a0are in EUR and include value added tax (VAT). When purchasing, the prices apply at the moment of order confirmation. The prices listed on the website do not include postage costs. Delivery costs are charged additionally; additional costs are clearly displayed and are included in the \"total cost\" when placing an online order.<\/p><p>We endeavor to ensure that all information and descriptions appearing on this website are accurate. If we discover a price error in your order, we will notify you as soon as possible and offer you the option of repurchasing or canceling the order. If we are unable to contact you, we will treat such order as cancelled. If such an order has been paid for in advance and you would later like to cancel it, you are entitled to a full refund.<\/p><p>We reserve the right not to fulfill orders that do not comply with these Terms of Business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b310cea elementor-widget elementor-widget-heading\" data-id=\"b310cea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Orders<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a127f7c elementor-widget elementor-widget-text-editor\" data-id=\"a127f7c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All orders can be placed by phone, e-mail or internet via the online store. All information about the submitted order is stored by Digics. The data is stored in the user account of the individual user (online store) or in the Digics database. Changes or additions to the order can be sent by email\u00a0<a style=\"background-color: #f7f3f5;\" href=\"mailto:info@chillicus.com\">info@chillicus.com<\/a>\u00a0ali telefonu +386 40 773 500<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c192997 elementor-widget elementor-widget-heading\" data-id=\"c192997\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;color: var(--ast-global-color-3);font-size: 15px;font-style: inherit;white-space: normal;background-color: var(--ast-global-color-4)\">Steps in shoping on website<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-297b40f elementor-widget elementor-widget-text-editor\" data-id=\"297b40f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On the website chillicus.com\/trgovina, choose your product, click on \"<b>add to cart<\/b>\". Products that are not available will be written to you and cannot be added to <b>BASKET.<\/b><\/p><p class=\"translation-block\">On the <b>BASKET <\/b> page, check your products, if you would like to add other products, you can continue with your purchases. To continue the purchase, you can also add a CUPON  in this step, choose a delivery method and proceed to the checkout.<\/p><p>In <b>CART ORDER<\/b>\u00a0fill in the form about the payer and the delivery address, in case you would like a different delivery address, fill in the field below, <b>DIFFERENT ADDRESS FOR DELIVERY.<\/b>\u00a0 In the right window, recheck your order, confirm the general conditions and choose a payment method. When the order is successful, you will be notified via the email you provided when ordering.<\/p><p style=\"font-size: 15px; font-style: normal; font-weight: 400;\"><span style=\"background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">Before submitting the order, the user (buyer) via the graphical user interface \"<\/span><b style=\"background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">BASKET<\/b><span style=\"font-weight: inherit; background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">\u201d enabled to, with immediate effect, easily and without problems:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51ba130 elementor-widget elementor-widget-text-editor\" data-id=\"51ba130\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>see and review which products he has selected and added to the shopping cart;<\/li><li>see and review the price of an individual product and the total price of the entire selected quantity of an individual product;<\/li><li>changes the selected quantity of an individual product and the new price of the changed quantity is calculated;<\/li><li>removes the selected products that he does not want to buy from the shopping basket<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef2684 elementor-widget elementor-widget-heading\" data-id=\"7ef2684\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Order Confirmation<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c9d0f3 elementor-widget elementor-widget-text-editor\" data-id=\"4c9d0f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Confirmation of the order and purchase of goods is considered a submitted online order, where these terms and conditions of business are accepted at the same time as the order is placed. Within 24 hours at the latest, the provider reviews the order, checks product availability and confirms or rejects the order. The provider reserves the right to call the user on his phone number or contact him via e-mail address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a210d47 elementor-widget elementor-widget-heading\" data-id=\"a210d47\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Delivery dates<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a5eb18 elementor-widget elementor-widget-text-editor\" data-id=\"8a5eb18\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">The provider will make every effort to ship the goods within 24 hours upon confirmation of the order. After placing the order, you will receive a message with a copy of the order containing the ordered items and the total price. In case of any questions or comments regarding your order, you can contact us at the e-mail address info@chillcus.com or at the telephone number 0038640 773 500. In the event that the goods you ordered are not in stock, we will agreed with you on the delivery date.<\/p><p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">Your order will be fulfilled on the delivery date. Except in exceptional circumstances, the goods will be delivered within 7 to 14 working days from the date of the order. The delivery time depends on the stock.<\/p><p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">International traffic (shipments to the EU) is charged on a flat rate basis, regardless of weight.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e51915 elementor-widget elementor-widget-heading\" data-id=\"9e51915\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Cancel order<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c58805 elementor-widget elementor-widget-text-editor\" data-id=\"7c58805\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The user can cancel the order within 12 hours after placing the order by e-mail. After 12 hours, the cancellation of the order must be done by phone during the company's working hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f71220f elementor-widget elementor-widget-heading\" data-id=\"f71220f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Delivery and costs<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7cbef9 elementor-widget elementor-widget-text-editor\" data-id=\"b7cbef9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">The delivery of ordered goods is carried out by Po\u0161ta Slovenije and GLS. Orders will be shipped within 48 hours at the latest (provided the goods are in stock). Delivery of goods is limited to the territory of the country of Slovenia (for outside Slovenia, ask us for costs). In no case is the online store responsible for exceeding the delivery deadline. Delivery is made to your address, which you specified when registering or ordering. If you are not at home at the time of delivery, you can pick up the package at your post office. Delivery costs for cash on delivery are \u20ac4.50. For orders over \u20ac40, shipping costs are covered by the seller.<\/p><p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">Call for personal collection\u00a0<span style=\"font-weight: bold;\">0038640 773 500\u00a0<\/span>or contact us at our address or to a different previously agreed address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5812700 elementor-widget elementor-widget-heading\" data-id=\"5812700\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Return of goods<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d327149 elementor-widget elementor-widget-text-editor\" data-id=\"d327149\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">The buyer can return the purchased goods within 3 days of receipt to the address Ulica Borcev NOB 2, 6320 Portoro\u017e, or inform us of this wish by e-mail. Products must be undamaged. A copy of the invoice must also be attached. We return the purchase price or exchange the purchased goods within 8 days. We will return the purchase price at the buyer's request if we cannot find a suitable solution.<\/p><p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">If you are not satisfied with the ordered products, or if you want to withdraw from the purchase for any reason, you must do so within 14 working days from the day you received the goods. You can send us a notification at info@chillicus.com. After notification of withdrawal from the contract, you must return the goods within 7 days. We will give you a full refund. In doing so, send us your information in writing, including your address and phone number, current account number, and we will transfer the entire amount to you within 7 days of receiving the goods. In case of incomplete data, it will not be possible to execute the transfer. The cost of returning the goods is borne by the buyer himself. The goods must be undamaged and unopened, and the invoice must be attached. We do not accept ransom payments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3a043b elementor-widget elementor-widget-heading\" data-id=\"f3a043b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Address for sending packages<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c476920 elementor-widget elementor-widget-text-editor\" data-id=\"c476920\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">Gorki Chili d.o.o. (Chillicus)<\/p><p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">Ulica Borcev NOB 2, 6320 Portoro\u017e Slovenija<\/p><p style=\"font-size: 15px; font-style: normal; font-weight: 400;\">An invoice or some other proof of purchase in the online store www.chillicus.com is required for all complaints or product exchanges. The seller has the right to inspect the product before resolving your request. If you haven't received a response to your request within a few days, it's not because you don't want to fulfill your obligations. It may happen that we did not receive your request due to errors in the means of communication, or the package was lost on the way to us. In such a case, please remind us via\u00a0<a href=\"https:\/\/www.chillicus.com\/en\/nas-kontakt\/\">email<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a09ac82 elementor-widget elementor-widget-heading\" data-id=\"a09ac82\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Product complaint<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c3a4e6 elementor-widget elementor-widget-text-editor\" data-id=\"7c3a4e6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We carefully check and inspect our products several times during the production phase as well as before shipping. Nevertheless, it happens that sometimes an error escapes our control. If this happened to one of our products that you purchased, we apologize. If you believe that the defect is so big that a complaint is necessary, pack the product properly and inform us about it by e-mail info@chillicus.com (or to our other contacts). Describe the error and include the invoice number you received upon delivery. We will answer you as soon as possible. Complaints due to negligent handling, mechanical damage and improper use cannot be considered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9b248 elementor-widget elementor-widget-heading\" data-id=\"3f9b248\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: 700;font-size: 15px;white-space: normal\">Claiming products damaged during transport<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d59245 elementor-widget elementor-widget-text-editor\" data-id=\"0d59245\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">If, when receiving the goods from the delivery service (postman), you notice that the package is damaged in such a way that the contents could also be damaged, reject the package. So that we can resolve your complaint quickly and efficiently, ask the delivery person (postman) to draw up a report. Complaints about a product damaged during transport can be considered 7 (seven) days after receiving the goods.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Splo\u0161ni Pogoji Poslovanja PODATKI O NAS Gorki Chili d.o.o. Ulica Borcev NOB 2 6320 Portoro\u017e, Slovenija EU e-mail: info@chillicus.com Gsm: 040 773 500 TRR: SI56 6100 0002 7816 843 Vpisan v sodni register: DA SRG vpisa subjekta: \u0161tevilka vpisa dru\u017ebe v sodni register je SRG 2022\/6911 Mati\u010dna \u0161tevilka podjetja:\u00a0 ID za DDV: 68741219 Zavezanec za [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1970","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Splo\u0161ni pogoji<\/title>\n<meta name=\"description\" content=\"Splo\u0161ni pogoji poslovanja podjejtja Chillicus. 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